• MTV Commercial

• Powerpoint Presentation (2 mb)
• View Presentation on SlideShare
• Presentation Outline
• A word on Sustainability
• Overview of QandANJ
• QandANJ.org Membership Page for new libraries 
• Selected Customer Feedback

Marketing  (Our Flickr set)

www.flickr.com

This is a Flickr badge showing photos in a set called QandANJ. Make your own badge here.

Additional Documentation about QandANJ

• List of Participating Libraries
• Link to online manual
• Schedule
• Press Montage: "Question Authority!"

Q and A NJ Publications

• A Marketing Plan for Virtual Reference.  by Peter Bromberg.  Marketing Library Services Newsletter , September/October 2003.
• Managing a Statewide Virtual Reference Service: How QandANJ Works. by Peter Bromberg. Computers in Libraries, April 2003
• QandANJ: Service Design and Impact, by Marianne Sweet, David Lisa and Dale Colston.  Internet Reference Services Quarterly, vol. 8, nos.1/2, 2003. pp 49-69. (Also published as Virtual Reference Services: Issues and Trends, Stacey Kimmel and Jennifer Heise, eds.  Hawthorne Information Press, Binghamton, NY.)
• Live Reference in an Academic Health Sciences Library: The Q and A NJ Experience at the University of Medicine and Dentistry of New Jersey Health Sciences Library at Stratford, by Cynthia S. McClellan. Internet Reference Services Quarterly, vol. 8, nos.1/2, 2003.   (Also published as Virtual Reference Services: Issues and Trends, Stacey Kimmel and Jennifer Heise, eds.  Hawthorne Information Press, Binghamton, NY.)

Q and A NJ is administered by the South Jersey Regional Library Cooperative, a state tax-funded service of the New Jersey Library Network, and supported by Federal Library Services and Technology Act funds administered by the New Jersey State Library.