Other Virtual
Reference Services:
LiveRef
(sm): A registry of real-time digital reference services.
Compiled and maintained by Gerry McKiernan, Science and
Technology Librarian and Bibliographer, Science and Technology Services
Department, Iowa State University Library.
Collaborative
Live Reference Services. Compiled and maintained by
Bernie Sloan, Doctoral Student, Graduate School of Library and
Information Science University of Illinois at Urbana-Champaign.
Recommended Stuff:
Serving
the remote user: reference service in the digital environment
by Anne G. Lipow. Keynote address: Strategies for the next millennium
Proceedings of the Ninth Australasian Information Online & On Disc
Conference and Exhibition. A must read!
Bernie
Sloan’s Digital Reference Pages. A collection of
resources about digital/virtual reference, includes bibliographies,
question logs, and more. A first stop if you want to read more.
The
Teaching Librarian's Digital Reference links. More links,
a good supplement to the above site.
DigRef
Listserv. "A forum for the growing number of people
and organizations answering the questions of users via the
Internet." A must subscribe (if only to lurk about).
Ten Tips for Marketing Virtual Reference Services